YS TERMS & CONDITIONS





Ordering goods from YS shall constitute an acceptance of the following terms and conditions. YS does not agree to any different or additional terms in the purchaser's purchase order or another document unless specifically agreed to in writing by YS.



PAYMENT: The invoice amount must be paid before any items are shipped. Items are purchased FOB shipping point. The client agrees that, if it disputes any portion of an invoice, the Client must notify YS of such dispute in writing within 30 days of the invoice date, which notice must set forth the disputed amount and the reason for such dispute. The client hereby waives any right to dispute an invoice more than 30 days after an invoice’s date.



FAILURE TO PAY: The client acknowledges that failure to timely pay any amount hereunder is a material breach of this Agreement and that YS may, in its sole discretion, suspend service and all other obligations under this contract and/or under any other contract between YS and Client. YS may claim a lien for all materials, labor, and services furnished if any amount due hereunder is not timely paid. The client agrees to pay YS all collection costs that YS incurs, regardless of whether or not litigation is initiated, including but not limited to reasonable attorney’s fees, court costs, and charges for YS staff time (at YS regular rates).



PROFESSIONAL STANDARDS: YS shall only be responsible, for the level of competency and the standards of care, skill, and diligence maintained by professionals providing similar services in YS’s local community at the time that YS provides services under this Agreement. YS makes no other warranty, expressed or implied including the warranty fitness for a specific purpose.



RETURN POLICY: Returns and refunds are to be accepted and processed at the discretion of YS by the following guidelines:



  • All sales are final for glass panels and hardware kits. Any custom, used, and/or partial products are not eligible for returns or refunds. This includes specially ordered items, fabricated items, any items which have been installed previously, any items exhibiting imperfections caused by use, any items we no longer sell, etc. To return a kit (multiple items bundled together as a single product), the customer must return every piece of the kit. Leftover components are not eligible for returns. Changes and cancelations for custom orders must be made before the order has been processed/filled.


  • Frame items (posts, rails, etc) may be returned within 30 days of the confirmed delivery date, provided they are non-custom, unused, and complete (kits contain all parts). Returns must be pre-approved by YS and accompanied by the provided Returned Materials Authorization (RMA) number. Any items returned to our address without the appropriate RMA number will be refused. All returned material must be shipped back undamaged at the customer’s expense. A 15% restocking fee will be charged for all returned materials.


WARRANTY EXCLUSIONS: Our limited warranty does not cover, and YS assumes no responsibility or liability for damages or injury arising from, caused by, or related to:


  • Use, care, maintenance, and handling of the Product, including without limitation, use of the Product with any product or system not designed, produced or manufactured by YS or otherwise designated by YS in writing as being compatible with the Product;


  • Failure to observe any safety procedures or precautions in the use, care and handling of the Product;


  • Installation, removal, shipping or other labor costs and expenses of the Product, including without limitation, installation of the Product on, to, or with any products or systems not designed, produced, or manufactured by YS or otherwise designated in writing by YS as being compatible with the Product;


  • Any Product that has been subject to improper or incorrect maintenance or repair;


  • Any Product that has been damaged by negligence, accident, mishandling, abuse, faulty installation, or has otherwise been maintained, handled, or operated inconsistent with or in contravention with the procedures described in the installation and maintenance instructions or violation of the Product specifications or local building codes;


  • Any Product that has been purchased or acquired from a party other thanYS or its authorized dealer;


  • Any Product that has been purchased through an inventory clearance or liquidation sale or another sale in which YS expressly disclaims its warranty obligation pertaining to such Product;


  • The ordinary wear and tear of the Product; 


  • The condition of the Product caused by or resulting from weathering, scratching, discoloration, tarnishing or performance caused by exposure to corrosive elements or atmospheric contaminants such as salt spray, salt air, chemicals, and pollution; vandalism; surface oxidation; settlement, structural shrinkage, distortions or expansions of the property or structures on property on which the Product is installed, affixed or otherwise placed; fire, flood, acts of God or other causes beyond the control of YS. Discoloration of the Product shall not be considered a defect covered by this Limited Warranty.



LIMITATION OF LIABILITY: Client hereby agrees to indemnify, hold harmless and defend YS from any claim, demand, loss, or liability, including reasonable attorneys’ fees, that results from any loss, damage or liability arising from any acts by the Client, its agents, staff, and/or other consultants or agents that act at the direction of Client. Client hereby waives all claims against YS and releases YS from any claim, demand, loss, or liability that Client may now or hereafter have against YS arising out of or in connection with this Agreement or the services or materials provided hereunder (whether in tort, contract or otherwise), provided that any such claim, demand, loss or liability has not resulted from YS gross negligence or willful misconduct. In no case shall YS’s liability to the Client for any cause or combination of causes, in the aggregate, exceed the amount of the fee actually paid toYS under this Agreement. In no event shall YS be liable for any indirect or consequential damages of any kind. Client warrants that it has had the opportunity to review this provision with its own independent legal counsel and has either done so or freely waived the right to do so.



FORCE MAJEURE: We will not be under any liability whatsoever if we are prevented or delayed from supplying or making delivery of any goods for any reason or cause beyond our control.



ARBITRATION: If any dispute shall arise between the parties it shall be resolved by binding arbitration in Vancouver, Washington. The laws of the State of Washington shall govern this contract. The prevailing party shall be entitled to its attorney fees, costs, and expenses.



ENFORCEABILITY: In case any one or more of the provisions contained in this Agreement shall be held illegal, the enforceability of the remaining provisions contained herein shall not be impaired.



AUTHORIZATION TO PROCEED: Any request by Client for YS to proceed with work shall constitute an express acceptance of all terms to this Agreement, including these General Provisions.



OWNERSHIP OF DOCUMENTS: It is understood and agreed that the calculations, drawings, and specifications prepared pursuant to this Agreement (“Work Product”), whether in hard copy or machine-reader form, are instruments of professional service intended for one-time use by Client for this project only. Work Product is and shall remain the property of YS.



INSURANCE: YS is covered by a general liability insurance policy and a professional liability policy, which policies shall each provide for at least $1,000,000 coverage per occurrence. If Client requires additional coverage over that amount, and if procurable, YS will obtain additional insurance to the level Client requests at Client’s sole expense.



WORK OF OTHERS: The client agrees that YS shall not be responsible or liable for any work performed or services provided by any entity other than YS and/or any person that is not a direct employee of YS. The client expressly acknowledges that YS does not assume responsibility for determining, supervising, implementing, or controlling the means, methods, techniques, sequencing, or procedures of construction, or monitoring, evaluating, or reporting job conditions related to health, safety, or welfare.



ALL TERMS MATERIAL: All provisions herein are material to YS’s agreement to provide services and materials, and were expressly negotiated by the parties.



NOTICE OF CLAIMS: Client shall, and expressly agrees to, provide YS immediate written notice of any facts that could potentially result in any potential claim against YS, including but not limited to any dispute, any claimed damages, any perceived failure byYS, or otherwise. As a condition precedent to any recovery from YS, the Client shall give YS written notice of any such claim or facts that could result in a claim not later than ten (10) days after the date of the occurrence of the event causing the potential claim. The client’s failure to provide such notice, for any reason, shall constitute waiver of such claim.



REPRESENTATION: Both parties warrant that they have had this document reviewed by their own independent legal counsel, or have willingly waived the opportunity to do so, and accept each and every term herein.



CHANGE OF TERMS: We may, at any time, and at our sole discretion, modify these Terms and Conditions, including our Privacy Policy, with or without notice to the User. Any such modification will be effective immediately upon public posting. Your continued use of our Service and this Site following any such modification constitutes your acceptance of these modified Terms.